Política de reembolso
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at playersartistry@gmail.com. Please note that returns will need to be sent to the following address: [INSERT RETURN ADDRESS]
If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at playersartistry@gmail.com.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at playersartistry@gmail.com.
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at playersartistry@gmail.com. Please note that returns will need to be sent to the following address: Follow return instructions that are provided.
If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at playersartistry@gmail.com.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at playersartistry@gmail.com.
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at playersartistry@gmail.com. Please note that returns will need to be sent to the following address:Follow return instructions that are provided.
If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at playersartistry@gmail.com.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at playersartistry@gmail.com.
Return & Refund Policy
At Electrifick Wants, we want you to be satisfied with your purchase. If you are not completely satisfied with an eligible product, you may request a return in accordance with the terms below.
1. 30-Day Return Policy
We offer a 30-day return period. This means you have 30 days from the date you receive your item to request a return.
To be eligible for a return, your item must:
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Be in the same condition in which you received it.
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Be unused and unworn, where applicable.
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Include its original tags, if applicable.
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Be returned in its original packaging.
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Include proof of purchase or your order information.
To request a return, please contact our customer service team before sending anything back. Return shipping instructions will be provided for approved returns.
Items returned without first requesting and receiving return authorization may not be accepted.
2. How to Request a Return
To begin a return request, please contact Electrifick Wants through the customer-service contact information provided on our website.
Please include:
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Your order number.
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The name associated with the order.
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The product you wish to return.
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The reason for the return.
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Photographs or other supporting information when requested.
Once your request has been reviewed, we will provide instructions regarding whether the return is approved and where the item should be sent.
Please do not send products to an address obtained from a previous order or from another source. Wait for our return instructions before shipping your package.
3. Damaged, Defective, or Incorrect Items
Please inspect your order as soon as you receive it.
If your item arrives:
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Damaged.
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Defective.
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Missing parts or components.
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Different from the product you ordered.
Please contact us as soon as possible so we can evaluate the issue and determine the appropriate resolution.
We may request photographs, videos, packaging information, or other details to help us investigate the issue.
If the issue is confirmed to be our responsibility, we will work with you to provide an appropriate solution, which may include a replacement, refund, or other remedy where applicable.
4. Non-Returnable Items
Certain products may not be eligible for return because of their nature or applicable restrictions.
Examples may include:
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Perishable goods.
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Customized or personalized products.
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Products made specifically to a customer's specifications.
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Personal-care or hygiene products where applicable.
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Hazardous materials.
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Flammable liquids or gases.
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Gift cards.
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Products designated as final sale.
If you are unsure whether a specific product is eligible for return, please contact us before making a purchase or before sending the item back.
5. Sale and Final Sale Items
Unless otherwise required by applicable law, products clearly identified as Final Sale are not eligible for return or refund due to a change of mind.
Other discounted or promotional products may be subject to specific return conditions stated at the time of purchase.
Nothing in this policy is intended to limit any mandatory consumer rights that may apply to your purchase.
6. Exchanges
We generally recommend returning the original product and placing a new order for the replacement product.
This is often the fastest way to receive the item you want, subject to availability.
If you received a damaged, defective, or incorrect product, please contact us before placing a replacement order so we can review the situation and provide appropriate instructions.
7. Order Cancellation
Because we aim to process orders promptly, cancellation requests must be submitted within 24 hours of the original purchase.
After this period, your order may have already entered processing or shipping and may no longer be eligible for cancellation.
If the order can no longer be cancelled, you may request a return after receiving the product, provided the item meets the applicable return requirements.
8. European Union 14-Day Cooling-Off Period
If your purchase is covered by applicable European Union consumer protection laws, you may have the right to cancel your purchase within 14 days without providing a reason, subject to applicable legal exceptions.
The 14-day period generally begins when you, or a person you designate other than the carrier, receives the goods.
Where the right of withdrawal applies, products should be returned in accordance with applicable legal requirements. You may be responsible for return shipping costs where permitted by law.
This section does not affect any other mandatory consumer rights available to you under applicable European Union or national law.
9. Refunds
Once we receive your returned item, we will inspect it and notify you whether your refund has been approved.
If your refund is approved:
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The refund will generally be issued to your original payment method.
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We will initiate the refund within 10 business days after approval.
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Your bank, credit-card provider, or payment provider may require additional time to process and post the refund.
The time required for the refund to appear in your account may therefore vary depending on your payment provider.
If more than 15 business days have passed since we approved your refund and you have not received it, please contact our customer service team so we can assist you.
10. Return Shipping Costs
Return shipping costs depend on the reason for the return and the applicable circumstances.
Where a return is required because an incorrect, damaged, or defective product was sent to you, we will review the situation and provide appropriate instructions.
For other returns, the customer may be responsible for return shipping costs where permitted by applicable law.
Original shipping charges may not be refundable unless required by applicable law or otherwise stated by us.
11. Products Returned in an Unacceptable Condition
A returned product may be rejected or may qualify for a reduced refund if it has been used, damaged, altered, or returned without its required components, packaging, tags, or accessories, except where such condition is permitted or protected by applicable law.
We will evaluate the condition of returned products before approving a refund.
12. Refunds for Partial Orders
If you return only part of an order, the refund will generally apply only to the eligible returned product or products.
Any applicable shipping charges, discounts, promotions, or other adjustments may affect the final refund amount where permitted by applicable law.
13. Unauthorized Returns
Please do not send a product back without contacting us first.
Returns sent without prior authorization or without following the return instructions provided by Electrifick Wants may be delayed, rejected, or returned to the sender.
14. Questions About Returns and Refunds
If you have any questions about this Return & Refund Policy, an existing return, or the eligibility of a specific product, please contact Electrifick Wants through the customer-service contact information provided on our website.
When contacting us about an order, please include your order number so that we can assist you as efficiently as possible.
15. Important Consumer Rights
This Return & Refund Policy is intended to explain our standard return procedures. It does not exclude, restrict, or replace any consumer rights that cannot legally be excluded or restricted under applicable law.
Where mandatory consumer protection laws provide you with additional rights, those rights will continue to apply.
Electrifick Wants
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